1.- TELEFÓNICA advises users of the telefonica.es portal that the companies comprising the TELEFÓNICA Group abide by current legislation on matters of personal data protection, users’ privacy and the secrecy and security of personal data by adopting the necessary technical and organisational measures to avoid the loss, misuse, alteration, unauthorised access or theft of the personal data provided, taking into account the state of the technology used, the nature of the data and the risks to which it is exposed.
2.- Specifically, TELEFÓNICA informs users of its telefonica.es portal that personal data can only be obtained for processing if they are appropriate, pertinent, and not excessive for the determined area and ends, explicit and legitimate, for which they were obtained. They will be cancelled when they are no longer necessary or pertinent for these ends, or when their owner requests they be cancelled.
When telefonica.es gathers personal data, users shall receive clear and specific prior notification of the following:
All responsibility for the completion of forms with false, inaccurate, incomplete or outdated information shall be that of the user.
Any transfer of the personal data of users of this portal to third parties shall be duly communicated to those affected, specifying the identity of the recipients of the data and the uses to which they will be put.
3- Use of IP adresses and cookies
Browsing in telefonica.es is the same as in any other website. The user leaves a trace of the IP address assigned in that session by the Access Provider. This IP address is recorded exclusively for internal use, such as for website access statistics. The IP address for the same user varies from one internet connection to another. Therefore, it is not possible to draw any conclusion as to the browsing habits of any particular user in telefonica.es pages.
As long as the option blocking the storage of cookies on the hard drive has not been selected, you may explore your hard disk by following the steps provided in the users’ and help manuals of your operating system (normally, in Windows operating systems, this will be in the Windows/Cookies folder or the C or corresponding drive) for more details of each server from which cookies are sent.
If you have any question or comment about telefonica.es’s handling of user data, please write to us.